Privacy and Cookie Policy

1. Introduction

At Rainsnow, we are committed to protecting your privacy. This Privacy and Cookie Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our brand. By using our site, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information that you provide to us, including:

Contact Information: such as your name, email address, phone number, and mailing address when you register, purchase, or subscribe to our newsletter.
Payment Information: credit/debit card information and billing details for processing purchases.
Technical Data: such as IP address, browser type, device type, and information on your interactions with our site for analytics and site improvements.

3. How We Use Your Information

We use your information to:

Process orders and manage your account.
Communicate with you about our products, services, and promotions.
Improve our website’s functionality and user experience.
Protect against fraud and secure our website.
Support charitable causes aligned with our brand’s mission when you choose to participate.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service Providers: trusted third parties for payment processing, order fulfillment, and data analytics.
Legal Compliance: if required by law, to comply with legal obligations or protect the rights, safety, and security of Rainsnow and our customers.

5. Cookie Policy

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for:

Essential Functions: to maintain your login session, shopping cart, and navigation.
Performance and Analytics: to analyze site usage, track interactions, and improve our website.
Preferences: to remember your choices, such as language and region.

You can adjust your cookie preferences or disable cookies in your browser settings, though some features of our site may not function as intended.

6. Your Rights

You have the right to:

Access and Update: request access to or update your personal data.
Delete: request deletion of your data where applicable.
Withdraw Consent: unsubscribe from our marketing communications at any time.

7. Data Security

We take data security seriously and employ industry-standard measures to protect your information. However, please note that no method of transmission or storage is completely secure.

8. Changes to This Policy

We may update our Privacy and Cookie Policy to reflect changes in practices or legal requirements. We encourage you to review this page periodically.

9. Contact Us

For any questions or concerns about this policy, or to exercise your rights, please contact us at:

Email: [email protected]

Thank you for trusting Rainsnow. We are committed to safeguarding your privacy and delivering a transparent and respectful online experience.